Beyond Job Duties

Regardless of your job duties, here are some suggestion to improve your performance as an employee: Be Punctual Always be on time. If you are going to be late, be sure to contact your employer BEFORE your scheduled start time. Confidentiality may be a factor Some jobs require that you hold strict confidentiality standards because some information cannot be shared with anyone outside of the office. Before starting a new position, be sure to consult with your employer to identify what may be considered confidential in your work place. Keep improving your communication skills No matter what job you perform, you will always need to communicate with other people. Communication skills not only include spoken communication, but also non-spoken communication (body language, appearance, etc.). Appear clean and presentable The first impression a customer or an employer will make is based on your appearance. Wear suitable clothing for your position and maintain good personal hygiene. Dress for success! Dependability is very important Don't keep your employer guessing about your work ethic. Show up on time for work, work while at work and complete tasks assigned to you. Know what you are expected to do During the interview, clarify job responsibilities, and when hired, get a copy of the responsibilities in writing. Have enthusiasm Take pride in your job and communicate that to others by having a positive attitude. Follow through on projects Projects given to you by your supervisor are important to the company, even if you do not think so. Put your full attention into every project you are asked to perform. Follow office procedure Each office operates differently and therefore you need to change to meet your current office's expectations and procedures. Brush up on proper phone etiquette Any time you speak on the phone, you need to be professional in your conversation. For helpful tips on phone etiquette, please visit our Phone Etiquette page. Maintain good message taking abilities If you are taking a message for someone, be certain to obtain correct information, which includes: Correct spelling of person's first and last name Callers telephone number, including area code The department or company name A detailed message Note the time and date that you took the message Be detail oriented When completing projects, pay attention to specifics (such as deadlines, requirements and the expectations your employer specifies).